Welding Course Booking Policy 

 

 

 

1. 

Bookings & Confirmation

 

 

• A booking is confirmed once we receive either:

   

  • A completed booking form and full payment, or

  • A signed purchase order (for companies).

   

• Places are allocated on a first-come, first-served basis.

 

 

 

 

2. 

Payments

 

 

• A full payment is required to secure your place.

• Full payment must be received before the course start date.

• If booking, full payment is required immediately.

 

 

 

 

3. 

Cancellations by Delegates

 

 

• Cancellations must be made in writing (email acceptable).

• Refunds will be issued as follows:

   

  • More than 28 days before course: Full refund, less deposit.

  • 15–28 days before course: 50% refund.

  • 14 days or less before course: No refund.

   

• Failure to attend without notice will be treated as a cancellation with no refund.

 

 

 

 

4. 

Rescheduling & Transfers

 

 

• You may transfer your booking to another available course date subject to:

   

  • More than 14 days’ notice: free of charge.

  • Less than 14 days’ notice: transfer fee of £___ applies.

   

• Substitutions of delegates are permitted at no extra cost, provided notice is given.

 

 

 

 

5. 

Cancellations by the Provider

 

 

• We reserve the right to cancel or reschedule courses due to unforeseen circumstances.

• In such cases, delegates will be offered either:

   

  • A full refund, or

  • A transfer to an alternative date.

   

• We are not responsible for any travel, accommodation, or other costs incurred.

 

 

 

 

6. 

Eligibility & Attendance

 

 

• Delegates must meet any stated entry requirements (e.g. prior welding experience, English language skills).

• ID may be required on the first day.

• Delegates must attend the full course. Late arrivals or absence may result in no certificate being awarded and no refund given.

 

 

 

 

7. 

Certificates

 

 

• Certificates will be issued only to delegates who successfully complete the course.

• Replacement certificates may incur an administration fee.

 

 

 

 

8. 

Health & Safety

 

 

• All delegates must follow workshop health & safety rules.

• PPE will be provided unless otherwise stated; failure to comply with safety requirements may result in removal from the course without refund.

 

 

 

 

9. 

Force Majeure

 

 

• The provider is not liable for cancellations caused by events beyond reasonable control (e.g. natural disasters, government restrictions, power failures).